returns & exchanges

Returns are accepted within 14 days of your original purchase date for EXCHANGE OR STORE CREDIT. Sorry, no refunds. 

Merchandise must not have been worn, washed, altered, or damaged in any way, with all tags still attached. Radiant Threads has the right to refuse the return of any merchandise that Radiant Threads determines does not meet these requirements.

If you receive a damaged or incorrect item, please contact us immediately at laura.radiantthreads@gmail.com  |  403 585 8682.  All claims must be made 7 days from purchase date.

To mail a return, please send to this address:

Radiant Threads
Attn: Returns
121 Berwick Way Nw
Calgary, AB Canada T3k1B8

 

We recommend sending your package Canada Post, UPS or FedEx so you will have a tracking number. We are not responsible for items lost in transit and we are not responsible for return shipping cost.

Once we receive your return, please allow 7 business to process.

Please contact us with any questions about your order.   laura.radiantthreads@gmail.com  |  403 585 8682